Terms and Conditions

Welcome to Jeevika.ai (“Company”, “we”, “our”, or “us”). By accessing or using our platform, services, or website (collectively, the “Services”), you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree with these Terms, you must not use our Services.

1. Eligibility

You must be at least 18 years old or the age of majority in your jurisdiction to use our Services. By using our Services, you represent and warrant that you meet these eligibility requirements.

2. Account Registration

  • Users may be required to create an account to access certain features.
  • You agree to provide accurate, current, and complete information during registration.
  • You are responsible for maintaining the confidentiality of your account credentials and all activity under your account.
  • You must notify us immediately of any unauthorized use of your account.

3. Use of Services

Our Services provide AI-powered health insights and access to human healthcare professionals. You agree to use the Services only for lawful purposes and in compliance with all applicable laws and regulations. You must not use the Services to:

  • Violate any intellectual property or privacy rights
  • Transmit harmful or malicious content
  • Interfere with or disrupt the operation of our platform

4. Medical Disclaimer

Our AI services provide general health information and insights; they are not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or qualified healthcare provider regarding any medical condition or treatment. We do not guarantee the accuracy, completeness, or reliability of AI-generated health information.

5. Privacy and Data

Your privacy is important to us. Please review our Privacy Policy for information on how we collect, use, and protect your personal data. By using the Services, you consent to our processing of your personal and health-related data as described in the Privacy Policy.

6. Intellectual Property

All content, features, and technology provided through our Services, including AI models, software, logos, graphics, and designs, are owned or licensed by us and protected under intellectual property laws. You may not copy, reproduce, distribute, or create derivative works without prior written permission.

7. Limitation of Liability

To the maximum extent permitted by law, Jeevika.ai and its affiliates, officers, employees, or partners shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use of the Services. This includes, but is not limited to, damages related to medical decisions, lost data, or service interruptions.

8. Indemnification

You agree to indemnify, defend, and hold harmless Jeevika.ai and its affiliates, officers, employees, and partners from and against any claims, liabilities, damages, losses, or expenses arising from your use of the Services or violation of these Terms.

9. Termination

We may suspend or terminate your access to the Services at any time for violations of these Terms or for any reason at our discretion. Upon termination, your right to access the Services ceases immediately.

10. Modifications

We reserve the right to modify these Terms at any time. Updated Terms will be posted on this page with the “Effective Date” updated accordingly. Continued use of the Services after modifications constitutes acceptance of the updated Terms.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of India, without regard to its conflict of law principles.

12. Contact Us

If you have any questions about these Terms, please contact us at:
Email: support@jeevika.ai

By using Jeevika.ai, you acknowledge that you have read, understood, and agree to these Terms and Conditions.